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FAQ & POLICIES

About Baltic Amber

Amber is a fossilized tree resin (not sap) that has been used for centuries in alternativemedicine and can even be found in modern day medicine. Genuine Baltic Amber contains succinic acid. This acid acts much like your essential oils. While not evaluated by the FDA, and not endorsed for the diagnosis, treatment or cure of any condition, anecdotes of this curious compound include stories of healing, anti-inflammatory, stress and pain relief properties when worn as jewelry. The succinic acid is absorbed through the skin and may help with drooling, inflamed cheeks, swollen gums, restlessness and pain associated with teething. Amber can by used by young and old from teething to arthritis to chronic pain. We strive to offer all an all natural, drug-free pain relief option that is both affordable and beautiful! 

 

Frequently Asked Questions

CLEANING & CARE

Cleaning your amber necklace is simple. Occasionally wipe (gently) with a damp cloth. As with all knotted jewelry, I do not recommend getting your necklace wet during bath time or swimming. In the case that your jewelry gets wet, simply lay flat to dry. Avoid direct sunlight when not being worn. 

SIZING & SAFETY

The length of each piece is measured from end of clasp to end of clasp. To determine the size of jewelry you need it is best to measure with a soft tape measure or string and ruler. You want to make sure the jewelry can not go past the chin or into the mouth. Amber and gemstone jewelry are NOT for chewing, amber is soft by nature and will break. Each piece is knotted between beads to prevent choking in the case that your jewelry should break. Please use common sense when your child is wearing any type of jewelry. It is to be used under supervision only and taken off at bedtime and during naps. 

100% HANDMADE

Each piece in my shop is hand strung by myself, knotted and finished with your choice of sterling silver lobster clasp or a screw clasp. Due to the natural character of Baltic amber and gemstones no two are exactly alike. I take great care in using only the highest quality Certified Genuine Baltic amber from the Baltic sea regions and natural gemstones.  

RESTORATION & REPAIRS

It is not uncommon for knotted jewelry to relax and stretch over time. This is a normal consequence of the natural weight of the amber and gemstone beads on knotted cording. If for any reason you would like your necklace restrung or if you are concerned you may have the wrong size, please feel free to message me directly. Resizing and Restorations may be subject to a minimal fee to cover the cost of time and materials. 

 

Policies

Ready-Made Pieces
Ready-made pieces may be returned within 30 days of purchase for a full refund. Please contact me prior to returning your piece. Once the item is received (buyer pays shipping) I will issue a full refund minus original shipping cost. 
If it is after the 30 day period I can not accept returns but am happy to do repairs.

Custom Orders
Due to the nature of custom orders, returns and refunds are not accepted. This is due to the amount of time and effort put in to create your custom piece. I am happy to make adjustments to size if needed. I want you to LOVE your piece from me, if you have any questions or concerns please feel free to message me and I will do my best to ensure that you are happy with your pieces. 

Custom orders must be paid in full prior to completion. If materials need to be ordered that are specific to your custom a 40% deposit must be received prior to the ordering of materials. Remaining balance will be due once materials arrive and prior to completion of your piece. Turnaround time for custom orders is subject to change. 

Reserved Listings
Listings may be reserved for up to two weeks. After the two week period the unpaid listings will go back into the shop for public purchase. 

Repairs
If your item breaks within 30 days of purchase, I will repair the item free of charge. (customer pays shipping to and from shop).
If your piece breaks after the 30 day period I will be happy to do a repair for a minimal fee to cover cost of materials and time.

 

Disclaimer

Amber Dreams Jewelry LLC is not to be held liable for improper use of jewelry, by purchasing Amber Dreams Jewelry you are agreeing to take responsibility for how these items are used. 

These statements are required by US law [Small Parts Regulations]. 

As with any children’s toys containing small pieces, new legislation effect in the US in February, 2009, mandates an age recommendation of 3 years and older for this type of jewelry. This necklace is NOT a toy! As with any other items containing small objects, adult supervision is recommended at all times while this necklace is being worn. It is not recommended to leave this necklace on a child while they are sleeping. Due to this law I am required to state this. http://www.cpsc.gov/businfo/regsumsmallparts.pdf

We understand that this may be confusing but it is important that we advise parents of the potential hazards of the products they purchase. Amber teething necklaces contain small parts that may pose a risk to young children and should not be used without adult supervision. Federal Regulation prohibits the recommendation of products with small parts for children under the age of three. However it is up to the purchaser to decide for themselves what is appropriate for their family members and young children. Buyer assumes all responsibility for the safe and proper use of this product and should occasionally check the product for wear and tear. 

***General Disclaimer: Crystals and gemstones should be used to compliment other treatments and not be used as a replacement for medical treatment. For medical advice, please consult a licensed healthcare specialist. This/These claims have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.